Tracing Someone:  An Explanation of the Legalities

Tracing Someone: An Explanation of the Legalities

We receive many, many enquiries a week from people looking to trace individuals for a multitude of reasons and we have an incredibly high standard as to whether we take the case on or not.

This week, especially in light of the implementation of the General Data Protection Regulations (GDPR) on 25th May 2018, we wanted to take a closer look at the grounds to which we will and will not complete people tracing. Read more about Tracing Someone: An Explanation of the Legalities

Tackling The Neighbours From Hell…

Tackling The Neighbours From Hell…

Our Harassment Support Services for people around Newcastle, North Tyneside and the whole of the North East don’t just cover those dealing with an aggressive ex-partner or the world of dating-gone-wrong. It is completely bespoke to anyone and everyone who is being distressed by another party in a variety of different circumstances. Take our most recent case for example, which involved anti-social behaviour from a neighbour.

Our client in Gateshead came to us at their wits end because of new neighbours next door that were of the “nightmare” variety instantly upon moving in – and only getting worse with each day. Read more about Tackling The Neighbours From Hell…

Surmount Investigations’ GDPR statement.

Surmount Investigations’ GDPR statement.

After a brief period of mild panic whereby half the population considered GDPR to be the new Y2K, the finish line for GDPR compliance has now finally arrived into sight and companies throughout Europe are now all ‘set up’ and in line with the requirements of the new legislation.

For those who are unaware, the General Data Protection Regulation (GDPR) is an EU regulation on data protection and privacy for all individuals. It aims primarily to give control to citizens and residents over their personal data. As per Wikipedia:

Read more about Surmount Investigations’ GDPR statement.

“It’s All In The Details” – An Insurance Fraud Case Study.

“It’s All In The Details” – An Insurance Fraud Case Study.

We received instruction from a UK insurance company who wanted a secondary investigation completed to support the one completed by their own claims management team in relation to an insurance claim made by one of their policyholders.

The policyholder had submitted a claim that his BMW 1 Series vehicle had been stolen at the end of March 2018. The initial contact centre staff member taking the details raised a concern and the claims management team put one of their investigators on it. Read more about “It’s All In The Details” – An Insurance Fraud Case Study.

Pulling The Wool Back Off The Eyes: A ‘Custody Dispute’ Case Study

Pulling The Wool Back Off The Eyes: A ‘Custody Dispute’ Case Study

surveillance photographerOur client based in Tyne and Wear contacted us as they were far along in a bitter custody battle with their ex-partner and starting to lose ground. The client was the father and felt that his case was not being fully and honestly considered because the courts, social services, police and other partnership agencies felt automatically aligned to support the mother in matters of this ilk.

Custody Dispute investigations are fast replacing Cheating Spouse investigations here at Surmount as the most popular engagement for service we receive from private clients. More and more people are feeling like their children could be at risk from their ex or the people they associate with and find local authority agencies and police are not supportive in acquiring the evidence needed in order to formulate child protection plans, formal custody documents and courts orders. Read more about Pulling The Wool Back Off The Eyes: A ‘Custody Dispute’ Case Study

Asset Protection: A Case Study

Asset Protection: A Case Study

We offer a discreet, highly secure, extremely professional protected asset delivery service to ensure any precious, valuable and/or confidential item is delivered anywhere in the UK. We also, where and when required, work nationally.

We have worked with companies that have requested for highly confidential documents to be hand-delivered to a specific person in a separate part of the UK, record a signature and then have them returned. We have travelled the full length of the country to escort a witness to court at their own request for their own peace of mind. We’ve also been used to hand-deliver a £155,000 piece of jewellery from a footballer’s home in Newcastle to his new girlfriend’s address in Essex. Read more about Asset Protection: A Case Study

LOCUS Reporting – A Case Study

LOCUS Reporting – A Case Study

busy motorwayFor those unaware, a LOCUS report is a formal document made up of various other pieces of evidence that is designed to explain and identify the physical facts of how and where an accident or incident has occurred. The overall document when broken down will contain things such as sketch plans, photographs, localised pertinent intelligence and the authoring agent’s written report. In our area of work within private investigation, they are most commonly used in legal cases such as insurance claims and defence cases pertaining to road traffic collisions and accidents resulting in injury. Read more about LOCUS Reporting – A Case Study

The Art of Discretion.

The Art of Discretion.

Our client hired us because she was convinced her husband of many, many years was cheating on her with one of his customers.

This client was an exception to many of our usual clients in this particular area.

She’d done most of the heavy-lifting in getting “reasonable grounds” to suspect all secured on her own before ever picking the phone up to us: Read more about The Art of Discretion.

A Day In The Life Of Surmount Investigations

A Day In The Life Of Surmount Investigations

We’re often told how ‘exciting’ our job must be as PIs and asked what a typical day is like for a private investigator. In truth, no two days are often the same and at Surmount we frequently break our days into different facets:

We have ‘Operational’ days, where we are out on the ground completing surveillance or investigative enquiries. We have what we call ‘Paper’ days, where we are office based completing electronic enquiries or putting together the required paperwork for future process serves, due diligence on upcoming jobs and the like. We have what we nickname ‘Promo’ days, where we’re out networking or promoting the Surmount brand. But we also have days where all types converge and we’re bouncing around all over the region.

For this week’s blog we thought we’d dip into the diary from a few weeks back and show you one such day in the life of an investigator at Surmount when all different types converge and the variety we can get up to as a result. Read more about A Day In The Life Of Surmount Investigations