ONE YEAR ON: A Fuel Thief Identified And Revisited.

ONE YEAR ON: A Fuel Thief Identified And Revisited.

We’re coming up to the one year anniversary of our big ‘first case’ that put us on the map as investigators of note within the North East. So we thought we’d share the case study, revised and updated, for celebration’s sake:

Late February last year, we were engaged by a client to investigate one of their members of staff who they believed was stealing fuel from the company’s industrial pumps at the rear of their site. Read more about ONE YEAR ON: A Fuel Thief Identified And Revisited.

The Importance of Initial Due Diligence Checks.

The Importance of Initial Due Diligence Checks.

We were minutes away from shutting up our doors last thing on a Friday night after 9 straight days of sixteen hour shifts across the whole of Newcastle, Northumberland, down as far as Middlesborough, up as far as Berwick and pretty much very where else in between. We were broken and, in the case of this particular investigator, looking forward to the five consecutive days off that were planned and minutes away from kicking in.

Then the phone rang:

“Hi. Are you the so-called private investigator that abducted my client’s son from somewhere called ‘The Metrocentre’ this morning and caused my client to get arrested?”

No. We most certainly weren’t……………. But let’s flash back four days: Read more about The Importance of Initial Due Diligence Checks.

Ethics In Investigation And Surveillance

Ethics In Investigation And Surveillance

We continually promote ourselves to law firms, insurers, businesses and private clients around Newcastle and North East as being an investigation and security consultancy service driven with the desire to help people whilst maintaining ethics and integrity in how we conduct our services that, rather sadly, many assume our industry doesn’t possess.

The media and pop culture in general play up the archetype of our profession – something we’ve discussed on this blog before – as being the type that skulks in the shadows, doing all sorts of illegalities in order to acquire evidence against someone or some company. Read more about Ethics In Investigation And Surveillance

Loss Prevention Assessments – A Case Study

Loss Prevention Assessments – A Case Study

Late last year we completed a loss prevention assessment for a medium-sized regional ‘card and occasions’ company in Newcastle Upon Tyne. They had seen a marked rise in stock going missing over the last two quarters and were becoming concerned, especially seeing as it was always specifically the same type of product.

We initially heard about the regional managers’ concerns regarding this through a client we were working with on another job. We were recommended to them and they got in touch with us and eventually took us up on the offer of doing a Loss Prevention Assessment at the store having stock concerns. Read more about Loss Prevention Assessments – A Case Study

Substance Abuse Support Services

Substance Abuse Support Services

We are currently trial-running a new service here at Surmount Investigations that we’d like to tell you a bit more about which we’re going to run until August 2018 and then review it thereafter.

We’re applying our investigatory and surveillance skills to an entirely new avenue in order to best support people suffering from substance addictions and to help the families of substance abusers. Read more about Substance Abuse Support Services

Solicitor Support: An ‘Agent-Led Trace’ Case Study

Solicitor Support: An ‘Agent-Led Trace’ Case Study

We offer a variety of different support services to solicitors and law firms throughout Newcastle, Tyne and Wear and the rest of the North East. The two that we are most prolifically engaged for service on is our process serving and our various types of people tracing. This week we’re going to look at a successful agent-led trace we carried out for one of our solicitor clients on a particularly slippery character.

An agent-led trace is different to the electronic trace we carry out, although the latter IS the most common we’re asked to do. Read more about Solicitor Support: An ‘Agent-Led Trace’ Case Study