The Perils of National Investigation Services.

The Perils of National Investigation Services.

More and more of late the field of professional investigation is being plagued by ‘national’ agencies who disingenuously pretend they have “regional reach” into – in our case – places like Newcastle, Tyne and Wear, Northumberland and the rest of the North East.

Routinely they are London based or thereabouts. There is no one main investigative head office or HQ and no hierarchy of investigators. It is simply a website that splinters off to suggest it is local to you dependent on where you’re searching for. The people behind this ‘agency’ might be based in Essex or wherever, but it’s imperative to them that you believe they are based in your city where ever you are. Read more about The Perils of National Investigation Services.

Supporting Landlords And Letting Agents In The North East

Supporting Landlords And Letting Agents In The North East

repossession propertyOur Newcastle based Landlord client had a property portfolio that included a number of varying-sized residential properties throughout the region along with some commercial units. At one of his fully furnished residential properties he was reaching the end of his tether with his tenant, a female in her late twenties that we’ll call ‘Carol’.

‘Carol’ was behind in her rent by months and starting to ignore our client’s attempts to get in touch with her and facilitate payment. Things had reached such a point that an eviction notice had been served and ‘Carol’ was required to pack up and leave. Read more about Supporting Landlords And Letting Agents In The North East

Tracing Someone:  An Explanation of the Legalities

Tracing Someone: An Explanation of the Legalities

We receive many, many enquiries a week from people looking to trace individuals for a multitude of reasons and we have an incredibly high standard as to whether we take the case on or not.

This week, especially in light of the implementation of the General Data Protection Regulations (GDPR) on 25th May 2018, we wanted to take a closer look at the grounds to which we will and will not complete people tracing. Read more about Tracing Someone: An Explanation of the Legalities

Tackling The Neighbours From Hell…

Tackling The Neighbours From Hell…

Our Harassment Support Services for people around Newcastle, North Tyneside and the whole of the North East don’t just cover those dealing with an aggressive ex-partner or the world of dating-gone-wrong. It is completely bespoke to anyone and everyone who is being distressed by another party in a variety of different circumstances. Take our most recent case for example, which involved anti-social behaviour from a neighbour.

Our client in Gateshead came to us at their wits end because of new neighbours next door that were of the “nightmare” variety instantly upon moving in – and only getting worse with each day. Read more about Tackling The Neighbours From Hell…

Surmount Investigations’ GDPR statement.

Surmount Investigations’ GDPR statement.

After a brief period of mild panic whereby half the population considered GDPR to be the new Y2K, the finish line for GDPR compliance has now finally arrived into sight and companies throughout Europe are now all ‘set up’ and in line with the requirements of the new legislation.

For those who are unaware, the General Data Protection Regulation (GDPR) is an EU regulation on data protection and privacy for all individuals. It aims primarily to give control to citizens and residents over their personal data. As per Wikipedia:

Read more about Surmount Investigations’ GDPR statement.

“It’s All In The Details” – An Insurance Fraud Case Study.

“It’s All In The Details” – An Insurance Fraud Case Study.

We received instruction from a UK insurance company who wanted a secondary investigation completed to support the one completed by their own claims management team in relation to an insurance claim made by one of their policyholders.

The policyholder had submitted a claim that his BMW 1 Series vehicle had been stolen at the end of March 2018. The initial contact centre staff member taking the details raised a concern and the claims management team put one of their investigators on it. Read more about “It’s All In The Details” – An Insurance Fraud Case Study.