20
May
Insurance Fraud – A Case Study
The policyholder had submitted a claim that his BMW 1 Series vehicle had been stolen at the end of March 2018. The initial contact centre staff member taking the details raised a concern and the claims management team put one of their investigators on it.
The investigator came back and notified the company that there was “nothing” suspicious about the claim, that they found the policyholder to be “entirely believable” and that they had “no concerns”. The insurance company weren’t convinced – the policyholder couldn’t locate his V5, his crime reference number for reporting it did not appear valid and he allegedly changed the location of where he said it was last parked once it was pointed out to him that there was heavy CCTV coverage in that area. Read more about Insurance Fraud – A Case Study …
Our Newcastle city centre based client got in touch with us after having Surmount recommended to them by a previous organisation we’d worked with, checking us out online and liking what they saw. They brought us in to consult with regards to concerns they had regarding one of their staff.
In light of a 
We continue to welcome guest submissions for our blog from solicitors, clients, HR specialists, professionals within the insurance industry and the like. If you or someone you know would like to submit an entry – or if you have an idea for a guest blog subject that is amenable to the type of work we do at Surmount – please drop us a line at enquiries@surmount-investigations.co.uk
‘Bail Affirmations’ are a service we provide to solicitors and law firms frequently. We have assisted the CPS, the police and private clients with gathering evidence to confirm whether those awaiting trial pertaining to criminal matters are breaching the bail restrictions conditional to their release.
Our client was a very affluent business owner who lived in Cornwall and had just saw the dissolution of her thirty year marriage to her husband, ‘Peter’.
At Surmount Investigations we provide a comprehensive and bespoke support package to those who are suffering harassment in a multitude of different forms, which you can read more about 
At Surmount Investigations we offer one of the most comprehensive defence investigation services in the region.
With our second operational year now behind us, we wanted to do as we did in the first year and take a quick look back on what we’ve achieved as private investigators in Newcastle and throughout the whole of the North East.