20
Jan
Employee Concerns: A Case Study
We met our Newcastle-based client as part of the free consultation service we offer to everyone. They explained that they felt they were being defrauded by one of their staff who had been off for 5 months with an injury they’d claimed they sustained at work.
The staff member (let’s call him ‘Keith’) was in the process of taking legal action against their employer and claimed that they could no longer walk around without sticks for support.
‘Keith’ was receiving full sick pay from our client who were in turn being fully cooperative with all litigation they were having levied against them – but rumours had started to circulate that there was nothing wrong with ‘Keith’ and he was actually working in another job, “cash in hand” in Gateshead. Read more about Employee Concerns: A Case Study …
It is important for us within our line of work – when investigating issues surrounding employee absence and staff sickness around Newcastle and the whole of the North East – to be very clear about where we stand as a company
The media and pop culture in general play up the archetype of our profession as being the type that skulks in the shadows, doing all sorts of illegalities in order to acquire evidence against someone or some company.
A lot of companies in our field – heck, a lot of companies full stop – use the ‘case studies’ space on their professional blog to tell big, detailed stories about how they achieved a fantastic result for their client, confirmed all their worst suspicions and caught the ‘bad buy’ or whatever. God knows, there’s a fair enough amount of those very types of case studies in our own archives. Scroll through and take a look.
We are asked frequently – especially within the realms of the commercial investigations we complete against rogue employees – about recording people covertly. We are always keen to encourage employers and employees alike to err on the side of extreme caution around this.
There’s a lot of private investigators out there. There’s a LOT just in the region of Newcastle Upon Tyne alone. So why pick Surmount Investigations? Why choose us to help with a problem you are faced professionally or personally over the wealth of other options available to you?
The policyholder had submitted a claim that his BMW 1 Series vehicle had been stolen at the end of March 2018. The initial contact centre staff member taking the details raised a concern and the claims management team put one of their investigators on it.
Our Newcastle city centre based client got in touch with us after having Surmount recommended to them by a previous organisation we’d worked with, checking us out online and liking what they saw. They brought us in to consult with regards to concerns they had regarding one of their staff.