Solicitor Support: An ‘Agent-Led Trace’ Case Study
We offer a variety of different support services to solicitors and law firms throughout Newcastle, Tyne and Wear and the rest of the North East. The two that we are most prolifically engaged for service on is our process serving and our various types of people tracing. This week we’re going to look at a successful agent-led trace we carried out for one of our solicitor clients on a particularly slippery character.
An agent-led trace is different to the electronic trace we carry out, although the latter IS the most common we’re asked to do. Read more about Solicitor Support: An ‘Agent-Led Trace’ Case Study …

This week, in a change of pace, we’re handing our blog over to one of our recent clients on a Harassment case in Newcastle Upon Tyne to talk through her experience of working with us to bring her distress to an end and hopefully help other people out there who might be in a similar position.
Probably one of the biggest misconceptions about the world of “investigation” is the whole thing of there always being that ‘smoking gun’ that the investigator finds right there at the scene, just being dropped at that exact moment by the guilty party… Job’s a good ‘un – we’re all heading home for an early finish on a Friday afternoon!
We now offer comprehensive pre-repossession reports to solicitors and lenders throughout the North-East.
As we draw near to the close of our first year being fully operational, we wanted to take a quick second to look back on what we’ve achieved as a security consultant and private investigator in Newcastle.
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As part of our ‘Asset Protection Service’ we have hand-delivered high value jewellery from Newcastle to Essex, we’ve personally delivered heirlooms from the estates of the recently deceased to the homes of their next of kin, couriered important and time-sensitive confidential paperwork and, on one occasion, even a human being.
Surmount Investigations provide extensive Loss Prevention Assessments to business owners who have premises, stock and staff. Our aim is to cast an independent eye over the ‘set-up’ of your business and look at areas of weakness that could be taken advantage of by those with criminal intent.
A client came to us concerned about the behaviour of his long-term partner and the mother of his children. They had been together for over fifteen years, had a home together but things had felt ‘off’ for a while.
The defence investigations we offer aren’t always intrinsically tied to matters pertaining to criminal charges.