Private Investigation, Evidence Gathering & Security Consultancy to private clients & businesses in Newcastle, Tyne & Wear, Durham & Northumberland. Discreet & Dependable Detection Company.
We offer a variety of different support packages to businesses and organisations around Newcastle and the North East when it comes to concerns they may have around one of their employees and how said employee’s behaviour can impact the company from a reputational or security point of view. Read more about One Manager’s Grand Adventure – An Employee Concern Case Study. …
We offer a discreet, highly secure, extremely professional protected asset delivery service to ensure any precious, valuable and/or confidential item is delivered anywhere in the UK. We also, where and when required, work nationally.
We have worked with companies that have requested for highly confidential documents to be hand-delivered to a specific person in a separate part of the UK, record a signature and then have them returned. We have travelled the full length of the country to escort a witness to court at their own request for their own peace of mind. We’ve also been used to hand-deliver a £155,000 piece of jewellery from a footballer’s home in Newcastle to his new girlfriend’s address in Essex. Read more about Asset Protection: A Case Study …
For those unaware, a LOCUS report is a formal document made up of various other pieces of evidence that is designed to explain and identify the physical facts of how and where an accident or incident has occurred. The overall document when broken down will contain things such as sketch plans, photographs, localised pertinent intelligence and the authoring agent’s written report. In our area of work within private investigation, they are most commonly used in legal cases such as insurance claims and defence cases pertaining to road traffic collisions and accidents resulting in injury. Read more about LOCUS Reporting – A Case Study …
Our client hired us because she was convinced her husband of many, many years was cheating on her with one of his customers.
This client was an exception to many of our usual clients in this particular area.
She’d done most of the heavy-lifting in getting “reasonable grounds” to suspect all secured on her own before ever picking the phone up to us: Read more about The Art of Discretion. …
We’re often told how ‘exciting’ our job must be as PIs and asked what a typical day is like for a private investigator. In truth, no two days are often the same and at Surmount we frequently break our days into different facets:
We have ‘Operational’ days, where we are out on the ground completing surveillance or investigative enquiries. We have what we call ‘Paper’ days, where we are office based completing electronic enquiries or putting together the required paperwork for future process serves, due diligence on upcoming jobs and the like. We have what we nickname ‘Promo’ days, where we’re out networking or promoting the Surmount brand. But we also have days where all types converge and we’re bouncing around all over the region.
For this week’s blog we thought we’d dip into the diary from a few weeks back and show you one such day in the life of an investigator at Surmount when all different types converge and the variety we can get up to as a result. Read more about A Day In The Life Of Surmount Investigations …
We’re coming up to the one year anniversary of our big ‘first case’ that put us on the map as investigators of note within the North East. So we thought we’d share the case study, revised and updated, for celebration’s sake:
Late February last year, we were engaged by a client to investigate one of their members of staff who they believed was stealing fuel from the company’s industrial pumps at the rear of their site. Read more about ONE YEAR ON: A Fuel Thief Identified And Revisited. …
We were minutes away from shutting up our doors last thing on a Friday night after 9 straight days of sixteen hour shifts across the whole of Newcastle, Northumberland, down as far as Middlesborough, up as far as Berwick and pretty much very where else in between. We were broken and, in the case of this particular investigator, looking forward to the five consecutive days off that were planned and minutes away from kicking in.
Then the phone rang:
“Hi. Are you the so-called private investigator that abducted my client’s son from somewhere called ‘The Metrocentre’ this morning and caused my client to get arrested?”
No. We most certainly weren’t……………. But let’s flash back four days: Read more about The Importance of Initial Due Diligence Checks. …
We continually promote ourselves to law firms, insurers, businesses and private clients around Newcastle and North East as being an investigation and security consultancy service driven with the desire to help people whilst maintaining ethics and integrity in how we conduct our services that, rather sadly, many assume our industry doesn’t possess.
The media and pop culture in general play up the archetype of our profession – something we’ve discussed on this blog before – as being the type that skulks in the shadows, doing all sorts of illegalities in order to acquire evidence against someone or some company. Read more about Ethics In Investigation And Surveillance …
Late last year we completed a loss prevention assessment for a medium-sized regional ‘card and occasions’ company in Newcastle Upon Tyne. They had seen a marked rise in stock going missing over the last two quarters and were becoming concerned, especially seeing as it was always specifically the same type of product.
We initially heard about the regional managers’ concerns regarding this through a client we were working with on another job. We were recommended to them and they got in touch with us and eventually took us up on the offer of doing a Loss Prevention Assessment at the store having stock concerns. Read more about Loss Prevention Assessments – A Case Study …
We are currently trial-running a new service here at Surmount Investigations that we’d like to tell you a bit more about which we’re going to run until August 2018 and then review it thereafter.
We’re applying our investigatory and surveillance skills to an entirely new avenue in order to best support people suffering from substance addictions and to help the families of substance abusers. Read more about Substance Abuse Support Services …